User Data Deletion Instructions

Email gdpr@lawyalgroup.com with the subject "Data deletion request" and tell us which channel you used, such as website form, appointment form, email, Instagram, Facebook, WhatsApp, or YouTube.

Include the email address, phone number, profile name, or other identifier you used to contact Lawyal Group. Do not send passport numbers, DNI/NIE numbers, document scans, or payment card details in the deletion request email.

We will verify the request and delete or anonymize data that is no longer required. If we must keep certain records for legal, accounting, compliance, security, or dispute reasons, we will restrict the data where appropriate and explain the reason.

We aim to respond within 30 days unless the request is complex or applicable law allows a longer response period.

If your data was received through a Meta product such as Facebook, Instagram, or WhatsApp, you can request deletion through gdpr@lawyalgroup.com and may also manage app or platform permissions inside your Meta account settings.

Lawyal Group uses social channels as inbound contact sources. Legal process management, sensitive document storage, and payment handling are managed inside Lawyal CRM or approved service providers.